Privacy Policy

Data Controller Information

veltrazenia.top Ltd is the data controller for the personal data we collect and process. We are a limited company registered in Ireland under company registration number CRO963258, with our registered office at 118 Patrick Street, Limerick, V07 7897, Munster, Ireland.

Data We Collect

The data we collect depends on how you interact with our website and services. We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services.
• Communication Data: Information contained in any communications you send to us, including enquiry forms, emails, and phone call records.
• Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Technical Data: Device information, browser settings, and other technical information collected through cookies and similar technologies.
• Marketing Data: Your preferences regarding marketing communications and your responses to our marketing activities.

How We Use Your Information

We use of your data is based on legitimate business interests, contract performance, and your consent where required. Specifically, we use your information to:

• Respond to your enquiries and provide information about our corporate fitness partnership services
• Process and fulfil service requests and manage client relationships
• Improve our website functionality and user experience
• Send you relevant marketing communications where you have consented
• Comply with legal obligations and protect our legitimate business interests
• Analyse website usage patterns to improve our services and content

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the specific cookies we use and how to control them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, such as web hosting, email services, and analytics providers.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Protection: To protect our rights, property, safety, or that of our users or others.
• Business Transfers: In connection with any merger, sale, or transfer of our business assets.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information and communication records are typically retained for up to seven years after our last interaction, whilst website usage data is generally retained for up to two years. Marketing data is retained until you withdraw consent or object to processing.

Your Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, access controls, and regular security assessments. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following contact information:

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with data protection law. You can contact them at www.dataprotection.ie or by phone at +353 761 104 800.